Infos for the booking process

• As a Basis for your price calculations, please refer to the enclosed Sales Handbook for winter 2019/20.
• It contains a listing of rates for our various lodging categories.
• These are net prices, which we Charge to your agency.
• These rates are ca. 10 to 15% below the regular rates charged locally.

• Please send your requests to us in writing, either by mail or fax.
• Your requests will immediately be processed by us (on the very same day), and you will receive from us a reservation confirmation containing a precise description of the accomodations.

• Ski-pass reservations can also be completed through our office.
• Be sure to provide the customer name and the name of the lodgings.
• You will receive from us a voucher for the requested ski pass.
• Your customer can then Exchange this voucher for an actual ski pass at our office.
• The pass will be invoiced to your agency one week prior to arrival.  

• Payment for room reservations and ski passes must be recieved no later than 3 week prior to Arrival of your customers.
• You will be responsible for all bank charges as may arise. BIC: SBGSAT2S, IBAN: AT732040409607125123; Bank name: Salzburger Sparkasse AG, 5582 St. Michael im Lungau.
• If the booking is made just a few days prior to Arrival, you must provide us with original funds transfer from (with the bank's original stamp).

Please be aware: As a public organisation, we are obliged to ensure that These payment conditions are correctly complied with. Thank you!